Verify your kacino account
Account verification protects your balance and unlocks full withdrawal access. We ask for a government-issued ID and a recent utility bill or bank statement showing your address. Upload clear photos through the account settings panel—front and back for the ID, the full page for the address document. Verification usually completes within a few hours. Once approved, your withdrawals process faster because we've
already confirmed your identity.
- Gather your documents — You need a government ID—national card, passport or driving licence—plus a utility bill or bank statement dated within the last three months.
- Upload through account settings — Open the verification panel in your profile. Tap the upload button for each document type and select the photo from your device.
- We review and confirm — Our team checks that the documents are clear and match the name on your kacino account. You'll get a notification when verification is approved.
- Withdrawals unlock fully — Verified accounts skip the document step on future payouts, so withdrawals move straight to processing once you submit the request.